Processing time depends on the type of order:
- Non-custom orders (with standard personalization) are ready to ship in 2–3 business days.
- Custom orders take 5–7 business days to produce. A digital proof will be sent to your email within 48 hours for approval before printing begins.

You can choose the perfect version of the storybook for your needs: a durable hardcover, a flexible softcover, or a convenient digital PDF optimized for tablets (like iPad and Android). Every edition features 32 pages of hand-drawn watercolor illustrations—perfectly sized to be loved by little hands for years to come.

There are three tiers of custom illustration you can choose:
- Custom 1: Adjust details like eye color, skin tone, hair color, and clothing shades.
- Custom 2: Everything from Custom 1, plus personalize outfits and accessories (like hats or shoes).
- Custom 3: A fully custom-made design, where the artist recreates the child’s unique features, outfit, and expressions based on your photo reference.

When you order the Custom Tier (Custom 1, 2, or 3), you will first receive a digital proof of one sample page for your review. Full illustration of the remaining pages only begins once you have approved that sample, ensuring your child's likeness meets your expectations.

Toyville is more than a superhero story—it’s a journey of empathy, teamwork, and creative problem-solving. As young heroes help rebuild the toy city, they learn that real strength lies in courage and kindness. Every page encourages little readers to imagine boldly, care deeply, and believe in themselves.